Introduction
Welcome to Serene Skin! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.
User Obligations and Responsibilities
As a user of Serene Skin, you agree to:
- Provide accurate and complete information during registration and checkout.
- Use the website and its services for lawful purposes only.
- Not engage in any activity that could harm the website or its users.
Product and Service Description
Serene Skin offers a range of skincare products including Body Lotions & Creams, Body Wash & Shower Gel, Sunscreen, and more. All products are described as accurately as possible, but we cannot guarantee that every product will meet your expectations.
Order and Payment Terms
Orders are processed within 1-2 business days. We accept Visa, MasterCard, JCB, and PayPal. Payment must be completed before order processing begins.
Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, 10-15 business days.
- Free Shipping: For orders over $50 via EMS, 15-25 business days.
Returns and Exchanges
We accept returns and exchanges within 15 days of receipt. Items must be unused, in original packaging, and accompanied by proof of purchase. Certain products are non-returnable due to hygiene reasons.
To initiate a return or exchange, contact us at [email protected] with your order details.
Intellectual Property
All content on the Serene Skin website, including text, graphics, logos, and images, is the property of Serene Skin and is protected by intellectual property laws.
Limitation of Liability
Serene Skin is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]Address: 613 Hickory Lane, Washington, US 20005